Privacy Policy

1. Overview and Scope

This Privacy Policy governs the collection, storage, processing, and disclosure of data by TEA Digital Technologies LLC ("Company," "we," "us," or "our"), operating the digital platform, tools, and software known as Empire Architecture OS ("Platform" or "Service"), accessible at construct21.com and associated subdomains.

By creating an account, initiating checkout, or using Empire Architecture OS, you acknowledge the terms of this Privacy Policy.

2. Information We Collect

A. User-Provided Information

When registering an account or initiating purchase, we collect your name, email address, password hash (managed securely via authentication providers), billing contact details, and communication preferences.

B. Payment Information

All credit card transactions, recurring subscriptions, and payment processing are handled directly by our payment processor, Stripe, Inc. TEA Digital Technologies LLC does not collect, store, or transmit full credit card numbers or card security codes (CVV) on our servers. Stripe processes and stores payment details in compliance with PCI-DSS standards.

C. Workspace Data & Generated Outputs

We store product inputs, project deliverables, customized market research data, sales messages, lead records, CRM notes, generated documents, and user-configured system state necessary to operate your Empire Architecture OS environment.

D. Technical Data & Analytics

We collect IP addresses, browser types, operating system information, referrer URLs, session timestamps, feature interaction logs, and essential local browser storage state (cookies and localStorage) to provide session persistence and platform security.

3. Purposes of Data Processing

We process your data strictly for legitimate operational purposes:

• Provisioning and maintaining your Empire Architecture OS account and workspace environment.
• Processing payment transactions, managing subscription renewals, and preventing billing fraud.
• Executing AI-guided workflows, market research discovery, and document generation requested by you.
• Delivering transactional emails, initial account access credentials, and service updates.
• Managing lead capture, opt-in sequences, and marketing updates where consent has been provided.
• Enforcing our Terms of Service, preventing security abuses, and complying with statutory obligations.

4. Third-Party Service Providers

We share data with trusted third-party infrastructure providers strictly to execute core platform operations:

5. Marketing Emails & Unsubscribe

If you opt in to receive marketing communications or lead magnets, we may send you instructional emails and offer updates. You may opt out at any time by clicking the "Unsubscribe" link included in every promotional message or visiting our unsubscribe handler at /api/public/leads/unsubscribe. Transactional emails regarding subscription status, billing, or security cannot be opted out of while maintaining an active account.

6. Data Rights: Access, Export & Deletion

You retain rights to review, export, or request permanent deletion of your personal information:

• Data Export Requests: To request a copy of your personal account data, email support@construct21.com with the subject line Data Export Request. We will respond within 30 days.
• Account Deletion Requests: To permanently delete your account and associated workspace data, email support@construct21.com with the subject line Account Deletion Request. Deletion will be completed within 30 days, subject to statutory tax, legal, or accounting record retention requirements.

7. Security & Limitations

We enforce technical and organizational safeguards including SSL/TLS encryption, secure database access policies, and serverless isolation. However, no internet transmission or electronic storage method is 100% secure. You remain responsible for maintaining the confidentiality of your account credentials.

8. Children & Minimum Age

Empire Architecture OS is strictly intended for individuals who are at least 18 years of age. We do not knowingly solicit or collect data from children under 18.

9. Contact & Statutory Information

For privacy inquiries, statutory disclosures, or regulatory compliance requests: